GENERAL TERMS AND CONDITIONS
1. Preamble
2. Description of Services
3. Reservation Process
4. Price and Payment
5. Cancellation or Modification of A Service Reservation
6. Children Policy
The accommodation is free of charge if the child from 0-5 years old stays with its parents in a room with no extra bed and share the same bed as its parents.
Child from 6 - 10 years old, an extra bed arrangement in the room is required.
Child from 11 years old and above is considered as adult, extra bed and additional charges will be applied.
2.1 Maximum capacity:
- Deluxe, Opera, Signature rooms:
Maximum 02 adults and 01 child under 6 years old
- Two-bedroom Suites:
Maximum 05 persons (adults & child)
- Other room types (Signature Premium and above):
Maximum 03 persons (adults & child)
2.2 Bedding for child
- 01 baby up to 2 years old (Baby cot provided at no extra charge)
- 01 child up to 5 years old, using existing bedding (no extra charge, Breakfast Free)
2.3 Extra bed:
Extra bed can only be arranged for Signature Premium room and above with maximum 01 extra bed per room.
Two-bedroom Suite can arrange maximum 02 extra beds, 01 extra bed per bedroom.
Extra bed charge:
- 01 child from 6 to 11 years old: extra bed charged at VND 800,000 ++, with complimentary Signature Lounge access
- Child from 11 years old is considered as adult and an extra bed is arranged at VND 2,250,000++, with complimentary Signature Lounge access