MEET CARAVELLE VISIONARY LEADERS
Step into the future with Caravelle Saigon’s visionary leaders — the stewards of our legacy and the architects of what’s to come. Their arrival marks a new era, one that honors the heart of our heritage while charting an inspired course toward growth and innovation.
The Heart Behind Your Stay
At Caravelle Saigon, exceptional hospitality begins with passionate leaders who bring warmth and care to every guest experience. Leading the charge in making your stay seamless and memorable is our Director of Rooms, Ms. Ngo Thi Thuy Nhien.
A well-known figure in the Hospitality industry, Ms. Nhien brings over 14 years of experience and a deep passion for service excellence when steps into the role of Director of Rooms at Caravelle Saigon. From her leadership as Front Office Manager at Windsor Plaza Hotel to Director of Rooms at Grand Saigon Hotel, her expertise in overseeing daily operations across multiple departments, combined with her unwavering commitment to professionalism, ensures that every guest at Caravelle Saigon enjoys the highest level of comfort and care.
We’re delighted to have Ms. Nhien at the heart of our exceptional team, bringing warmth, expertise, and a true passion for hospitality. What makes her truly stand out is her unwavering commitment to excellence and her dedication to crafting unforgettable experiences for every guest. With a keen eye for detail and a heart for service, Ms. Nhien leads our team in curating seamless, personalized, and above-and-beyond moments—ensuring that every stay in the Heart of Saigon is nothing short of extraordinary.
Ms. Ngô Thị Thùy Nhiên - Director of Rooms
Mr. Justin Kam - Executive Chef
The Culinary Heartbeat
The culinary world is a beautifully orchestrated rhythm, where every flicker of flame and every plated dish is inspired by a Head Chef who leads a brigade of talented chefs with heart, creativity, and unwavering discipline.
Embark on a journey of elevated gastronomy with Caravelle’s Executive Chef Justin Kam, the distinguished culinary artisan leading the kitchens at Caravelle Saigon. Born in the vibrant epicurean city of Penang, Malaysia, Chef Justin brings more than 25 years of international experience shaped by the world’s most prestigious five-star hotels and iconic culinary destinations.
At Caravelle Saigon, Chef Justin brings a dining experience where timeless elegance meets contemporary flair. His culinary philosophy is rooted in authenticity and driven by innovation, harmoniously blending the rich traditions of Southeast Asian and Chinese cuisines with the refinement of modern European techniques.
A master of balance and nuance, Chef Justin creates dishes that transcend the plate—each one a sophisticated expression of culture, creativity, and craftsmanship. His menus are thoughtfully curated to reflect wellness-forward sensibilities and eco-conscious values, offering discerning guests a luxurious yet sustainable dining experience.
More than a chef, he is a mentor, a visionary, and a steward of culinary excellence. Under his leadership, Caravelle Saigon continues to redefine the art of culinary that promises a celebration of heritage and innovation.
Driving Innovation and Growth
Ms. Kong brings over 25 years of extensive experience in the hospitality sector, having worked throughout Asia and the Middle East. Prior to joining Caravelle Saigon, she held prominent positions at esteemed brands, including Sheraton, Mandarin Oriental, Shangri-La, Dusit, Montigo, Banyan Tree, and Marco Polo Hotels.
In her role as Director of Sales & Marketing, Ms. Kong will oversee strategic initiatives and manage all Sales & Marketing activities for Corporate, MICE, Events, Leisure, and Communications. Her substantial experience in enhancing sales and refining marketing strategies will play a key role in attracting a diverse clientele and elevating guest experiences, thus supporting our ongoing growth and success.
Ms. Vanessa Kong - Director of Sales & Marketing
